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Terms & Conditions

  1. All reports have to be correlated clinically.
  2. The findings and observations in the report pertain to the specimen submitted.
  3. All test results are dependent on the quality of the sample received by the laboratory.
  4. All investigations have their limitation which are imposed by the limits of sensitivity and specificity of the individual assay procedures and the condition of the sample received by the laboratory.
  5. The specimens received are presumed to be of the patient's named on the samples.
  6. Laboratory investigations only help in arriving at a diagnosis and should be correlated with the clinical presentation and other relevant investigations.
  7. If the result(s) of the test(s) are alarming or unexpected or do not correlate clinically, the patient / referring doctor may please contact the laboratory immediately for possible recheck or remedial advice.
  8. The specimens received are discarded after conducting the required tests unless otherwise prior informed.
  9. Sample repeat requests will be accepted on request of the referring doctor up to 7 days post reporting.
  10. In the event of unforeseen circumstances or technical reasons, performance and/or reporting date and time of tests may be changed.
  11. The courts (Forums) at Gurgaon shall have exclusive jurisdiction in all disputes /claims concerning the test(s) and/or result(s) of the test(s).
Testimonials by our users
  • I would like to intend my sincere thanks to entire iClinic Healthcare team for their wonderful support.

    From the time of consultation till discharge they were with me. Really your care had just given me a feeling of family.

    by Rekha
  • iClinic is trying best to send specialist care to farthest locations of India.

    Where specialist care is difficult to get.

    by Dr. Amit Shrivastav
    Neurologist (M.D.)
  • I am very much satisfied with a consulting and I will surely others.

    by Gaurav Shahi
  • I had a wonderful experience at iClinic, where I could get first class consult from a key physician for my ailment.

    The appointment was on time and I could get personalized attention. Overall it's was a nice feeling.

    by Moumita Chatterjee
  • I felt the doctor is sitting to me. They way specialist of iClinic asked my problems plus he talked in a very clear way.

    I didn't felt the specialist is away from me.

    by J.K. Diwan
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“The doctors associated with iclinic are completely qualified and shall give their best of advises/diagnosis to resolve patient’s concern. However, such advises shall not make the doctors liable under any circumstances. The advices given are purely on the basis of the medical history or medical inputs provided to us by the patient in person. Please also note that such advices are not substitutes for prescriptions. The doctors shall also not be made liable for any reaction from any medicine allergy prescribed by doctor whatsoever. It is the sole responsibility of the patient to divulge the information to the doctor incase of allergy to any specific medicine or composition of a medicine etc. To the fullest extent permitted by applicable law, you agree that iclinic or the doctors concerned shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on our website”